CUSTOMER CARE

Whisker & Wings is a small home-based business located east of Edmonton, AB.   I pride myself on creating unique handcrafted pet portraits with quality products. I strive to paint a very close likeness of your pet with the photo you provide.  I love to know all the details about your pet's character, personality and quirks so that I can incorporate that into the portrait. I take great care and time in prepping, painting and finishing the piece. 

The portrait is packaged in tissue paper, then bubble wrapped, and placed in a heavy corrugated box surrounded by air bags. I go a little crazy with the packing tape (it's a genetic thing, thanks Mom). It's very important to me that the parcel arrives safely, and can take any "having a bad day" post office employee.  I always ship Canada Post, but can ship Purolator or FedEx at an additional cost if that is preferred.

I LOVE to hear back from customers after they receive their portrait! Yes, this is a business for me and my only income - but it's the most rewarding job I've ever had, and the best part is hearing how much a portrait is loved. 

I care about your pet and your experience with Whisker & Wings. 

Melody

PRIVACY & SAFETY

I take your Privacy & Safety very seriously. Your personal information is used solely for the purpose of conducting transactions to purchase a pet portrait, and is kept only for the current transaction.  PayPal, third-party banking is available to verify payment, and direct e-transfer is also available with a security password.

I will contact you via email after the purchase to verify it was received and completed successfully, and when you can expect your portrait to be completed.

I have many references from past clients, and recommendations on my FB Page 

If you have any questions and would like to ask them in person please feel free to call

780-233-3513

PAYMENT METHODS